Frequently Asked Questions

FAQ

This page answers some of our most common questions from navigating the site, using advanced search and advice on how to locate exactly what you are looking for.

To search for a Psychotherapist, Hypnotherapist, Coach or Counsellor you can enter your town, post code or county in the ‘enter your city or post code’ search field on the header of the homepage. You can also use the same area to select from a dropdown list of professions.
To do an advanced search you must use the ‘Name or Keyword’ field located in the top right hand corner of the website. At present the field only allows one search term for example ‘smoking’ All members that have this search term on their profile will appear in the results.
Yes it is free to contact members, simply find the professional that supports your needs and look for the Contact Member button.
Each professional has their own personal pricing structure, this can be cost per hour or cost per treatment. In some cases the therapists will give an indication of costs in their profile about us section.

We recommend if you are unsure of the costs then get in touch with the member to ask.
To find out what support you need, you can visit the Therapies Explained page. Here you will get a detailed overview of the therapies along with additional information such as symptoms, causes and treatments.
Yes, in fact we have a dedicated category called ‘Skype & Remote Support’, by selecting this category you get a list of all the professional members that offer this service, this means you can choose whichever looks best to you as it doesn’t matter where in the UK or world they are located.

Need to ask a question, Click Here to submit your message via our contact form.



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